IVR 購買流程訊息

來電者進行付款時,系統會播放一系列訊息。你可以保留這些訊息,或更新文字轉語音指令碼。

如要自訂這些訊息,請依序前往「設定」>「語言和訊息」>「IVR 購買流程訊息」

動態內容變數專門用於安全付款。請參閱「使用變數建立動態消費者訊息」。

確認付款事宜

The total purchase amount including taxes and shipping is @{TOTAL_AMOUNT}. Please press 1 to confirm, press 2 if it is the incorrect product or price. If you would like to return to the agent at any time please press the star key.

申請信用卡

Please input your credit card using the dial pad and press pound when you're done.

信用卡無效

Sorry, that credit card number was invalid, please try again! If you would like to return to the agent, press the star key.

確認信用卡

Your credit card number is @{CREDIT_CARD}. Please press 1 to confirm, press 2 to try again.

要求到期日

Please input your 4 digit expiry date using the dial pad and press pound when you're done.

到期日無效

Sorry, that expiry date was invalid, please try again! If you would like to return to the agent, press the star key.

確認到期日

Your expiry date is @{EXPIRY_DATE}. Please press 1 to confirm, press 2 to try again.

要求提供 CVC

Please input your CVC code using the dial pad and press pound when you're done.

信用卡驗證碼無效

Sorry, that CVC code was invalid, please try again! If you would like to return to the agent, press the star key.

確認信用卡驗證碼

Your CVC code is @{CVC}. Please press 1 to confirm, press 2 to try again.

要求提供郵遞區號

Please input your zip code using the dial pad and press pound when you're done.

郵遞區號無效

Sorry, that zip code was invalid, please try again! If you would like to return to the agent, press the star key.

確認郵遞區號

Your Zip Code is @{ZIP_CODE}. Please press 1 to confirm, press 2 to try again.

成功

Thank you for providing your payment information. It has been sent and you will now be connected back to the agent.