Class Conversation.QualityMetadata.AgentInfo.Builder (2.88.0) 

public static final class Conversation.QualityMetadata.AgentInfo.Builder extends GeneratedMessage.Builder<Conversation.QualityMetadata.AgentInfo.Builder> implements Conversation.QualityMetadata.AgentInfoOrBuilder

Information about an agent involved in the conversation.

Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo

Inheritance

java.lang.Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessage.Builder > Conversation.QualityMetadata.AgentInfo.Builder

Static Methods

getDescriptor()

public static final Descriptors.Descriptor getDescriptor()
Returns
Type Description
Descriptor

Methods

build()

public Conversation.QualityMetadata.AgentInfo build()
Returns
Type Description
Conversation.QualityMetadata.AgentInfo

buildPartial()

public Conversation.QualityMetadata.AgentInfo buildPartial()
Returns
Type Description
Conversation.QualityMetadata.AgentInfo

clear()

public Conversation.QualityMetadata.AgentInfo.Builder clear()
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder
Overrides

clearAgentId()

public Conversation.QualityMetadata.AgentInfo.Builder clearAgentId()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

clearAgentType()

public Conversation.QualityMetadata.AgentInfo.Builder clearAgentType()

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

clearDisplayName()

public Conversation.QualityMetadata.AgentInfo.Builder clearDisplayName()

The agent's name.

string display_name = 2;

Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

clearDispositionCode()

public Conversation.QualityMetadata.AgentInfo.Builder clearDispositionCode()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

clearTeam()

public Conversation.QualityMetadata.AgentInfo.Builder clearTeam()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

getAgentId()

public String getAgentId()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type Description
String

The agentId.

getAgentIdBytes()

public ByteString getAgentIdBytes()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type Description
ByteString

The bytes for agentId.

getAgentType()

public ConversationParticipant.Role getAgentType()

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Returns
Type Description
ConversationParticipant.Role

The agentType.

getAgentTypeValue()

public int getAgentTypeValue()

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Returns
Type Description
int

The enum numeric value on the wire for agentType.

getDefaultInstanceForType()

public Conversation.QualityMetadata.AgentInfo getDefaultInstanceForType()
Returns
Type Description
Conversation.QualityMetadata.AgentInfo

getDescriptorForType()

public Descriptors.Descriptor getDescriptorForType()
Returns
Type Description
Descriptor
Overrides

getDisplayName()

public String getDisplayName()

The agent's name.

string display_name = 2;

Returns
Type Description
String

The displayName.

getDisplayNameBytes()

public ByteString getDisplayNameBytes()

The agent's name.

string display_name = 2;

Returns
Type Description
ByteString

The bytes for displayName.

getDispositionCode()

public String getDispositionCode()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type Description
String

The dispositionCode.

getDispositionCodeBytes()

public ByteString getDispositionCodeBytes()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type Description
ByteString

The bytes for dispositionCode.

getTeam()

public String getTeam()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type Description
String

The team.

getTeamBytes()

public ByteString getTeamBytes()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type Description
ByteString

The bytes for team.

internalGetFieldAccessorTable()

protected GeneratedMessage.FieldAccessorTable internalGetFieldAccessorTable()
Returns
Type Description
FieldAccessorTable
Overrides

isInitialized()

public final boolean isInitialized()
Returns
Type Description
boolean
Overrides

mergeFrom(Conversation.QualityMetadata.AgentInfo other)

public Conversation.QualityMetadata.AgentInfo.Builder mergeFrom(Conversation.QualityMetadata.AgentInfo other)
Parameter
Name Description
other Conversation.QualityMetadata.AgentInfo
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

public Conversation.QualityMetadata.AgentInfo.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
input CodedInputStream
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder
Overrides
Exceptions
Type Description
IOException

mergeFrom(Message other)

public Conversation.QualityMetadata.AgentInfo.Builder mergeFrom(Message other)
Parameter
Name Description
other Message
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder
Overrides

setAgentId(String value)

public Conversation.QualityMetadata.AgentInfo.Builder setAgentId(String value)

A user-specified string representing the agent.

string agent_id = 1;

Parameter
Name Description
value String

The agentId to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setAgentIdBytes(ByteString value)

public Conversation.QualityMetadata.AgentInfo.Builder setAgentIdBytes(ByteString value)

A user-specified string representing the agent.

string agent_id = 1;

Parameter
Name Description
value ByteString

The bytes for agentId to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setAgentType(ConversationParticipant.Role value)

public Conversation.QualityMetadata.AgentInfo.Builder setAgentType(ConversationParticipant.Role value)

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Parameter
Name Description
value ConversationParticipant.Role

The agentType to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setAgentTypeValue(int value)

public Conversation.QualityMetadata.AgentInfo.Builder setAgentTypeValue(int value)

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Parameter
Name Description
value int

The enum numeric value on the wire for agentType to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setDisplayName(String value)

public Conversation.QualityMetadata.AgentInfo.Builder setDisplayName(String value)

The agent's name.

string display_name = 2;

Parameter
Name Description
value String

The displayName to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setDisplayNameBytes(ByteString value)

public Conversation.QualityMetadata.AgentInfo.Builder setDisplayNameBytes(ByteString value)

The agent's name.

string display_name = 2;

Parameter
Name Description
value ByteString

The bytes for displayName to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setDispositionCode(String value)

public Conversation.QualityMetadata.AgentInfo.Builder setDispositionCode(String value)

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Parameter
Name Description
value String

The dispositionCode to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setDispositionCodeBytes(ByteString value)

public Conversation.QualityMetadata.AgentInfo.Builder setDispositionCodeBytes(ByteString value)

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Parameter
Name Description
value ByteString

The bytes for dispositionCode to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setTeam(String value)

public Conversation.QualityMetadata.AgentInfo.Builder setTeam(String value)

A user-specified string representing the agent's team.

string team = 3;

Parameter
Name Description
value String

The team to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.

setTeamBytes(ByteString value)

public Conversation.QualityMetadata.AgentInfo.Builder setTeamBytes(ByteString value)

A user-specified string representing the agent's team.

string team = 3;

Parameter
Name Description
value ByteString

The bytes for team to set.
Returns
Type Description
Conversation.QualityMetadata.AgentInfo.Builder

This builder for chaining.