Interface Conversation.QualityMetadata.AgentInfoOrBuilder (2.88.0)

public static interface Conversation.QualityMetadata.AgentInfoOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getAgentId()

public abstract String getAgentId()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type	Description
`String`	The agentId.

getAgentIdBytes()

public abstract ByteString getAgentIdBytes()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type	Description
`ByteString`	The bytes for agentId.

getAgentType()

public abstract ConversationParticipant.Role getAgentType()

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Returns
Type	Description
`ConversationParticipant.Role`	The agentType.

getAgentTypeValue()

public abstract int getAgentTypeValue()

The agent type, e.g. HUMAN_AGENT.

.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;

Returns
Type	Description
`int`	The enum numeric value on the wire for agentType.

getDisplayName()

public abstract String getDisplayName()

The agent's name.

string display_name = 2;

Returns
Type	Description
`String`	The displayName.

getDisplayNameBytes()

public abstract ByteString getDisplayNameBytes()

The agent's name.

string display_name = 2;

Returns
Type	Description
`ByteString`	The bytes for displayName.

getDispositionCode()

public abstract String getDispositionCode()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type	Description
`String`	The dispositionCode.

getDispositionCodeBytes()

public abstract ByteString getDispositionCodeBytes()