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Defines the type of Human Agent Assistant feature.
Enums
Name Description
TYPE_UNSPECIFIEDUnspecified feature type.
ARTICLE_SUGGESTIONRun article suggestion model for chat.
FAQRun FAQ model.
SMART_REPLYRun smart reply model for chat.
DIALOGFLOW_ASSISTRun Dialogflow assist model for chat, which will return automated agent response as suggestion.
CONVERSATION_SUMMARIZATIONRun conversation summarization model for chat.
KNOWLEDGE_SEARCHRun knowledge search with text input from agent or text generated query.
KNOWLEDGE_ASSISTRun knowledge assist with automatic query generation.
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Last updated 2026-03-31 UTC.
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[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-03-31 UTC."],[],[]]
