Playbook settings

In addition to agent-level settings, you can apply playbook-specific settings:

  • Enable data store RAG acceleration

    Reduces latency by calling data stores directly upon receiving a user utterance at each turn, bypassing metadata personalization and data store filters. After you turn on this feature, select options to specify whether the playbook waits for the next user utterance after receiving data store responses.

  • Advanced speech settings:

    For more information about advanced speech options, see Advanced speech settings.

  • Manual speech adaptation:

    For more information about manual speech adaptation, see Manual speech adaptation.

  • DTMF settings:

    For more information about DTMF settings, see DTMF for telephony integrations.

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